Refund Policy

Order Cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Simply contact us, and we will provide a return address along with a replacement or refund based on your preference.

If you are unsatisfied with your order, please reach out to our support team. We will do our best to assist you.

Customers are responsible for return shipping costs.

Refund Exceptions

Refunds will not be issued if:

• Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).

Note: You may submit refund requests within 15 days after the guaranteed delivery period (45 days) has expired. Submit your request via our Contact Us page.